CUSTOMER SERVICE
Shopping with us online should be as enjoyable and inspiring. And just as easy 💁🏻♀️
When you make your first purchase you create a password-protected account with us. To create your account simply click on Register now to fill in the form.
FORGET PASSWORD 👉🏻 If you have forgotten your password follow the LOST YOUR PASSWORD instructions on the Login page and a new password will send you again through email. We recommend you to change the password after this.
SIZING ENQUIRY 👉🏻 Here the size chart to compare【 T Y N V I E 】sizing with worldwide standard sizes. Sizing may vary depending on different styles and materials, please don't hesitate to check with us if any size concern, we're always happy to help.
STOCK AVAILABILITY 👉🏻 All items are in stock unless SOLD OUT is displayed. Please note that even if an item is in your shopping cart, it can still be bought by another customer until your order is complete.
If you are interested in an item that is currently sold out, you may subscribe 'Notify me when available' button on the product page, we will email you at a very first moment once it get back in stock.
CHANGE A PLACED ORDER 👉🏻 We start to process your order as soon as you place it to make sure that you receive your items as quickly as possible. If you change your mind or found that you may have made a mistake after placing your order, please contact us as soon as possible. We’re always happy to help. If your order has already been dispatched from our warehouse before you cancel or change it, you can simply return it to us for an exchange or refund and place a new order.
Here to start to request a return 👉🏻 RETURN AN ITEM
ALTERATIONS & TAILORING SERVICES 👉🏻 Our onsite alterations experts will make sure you get just the fit you need. We do it all—thanks to our team of professional tailors. Basic alterations are free for TYNVIERS. We can tailor any item to fit you perfectly, chat with our team for more details.
