Shopping with us online should be as enjoyable and inspiring. And just as easy! When you make your first purchase you create a Password-protected account with us. To create your account simply click on ‘Sign in’ and then ‘Register now’ to fill in the form.
If you have forgotten your password follow the ‘Lost your password?’ instructions on the Login page and password will send you again via email. We recommend you to change the password after this.
Click on the 'size chart' link on the bottom of the page. Most of the items are in stretchable material and thus will be quite accommodating even if you wear one size up or down.
All items are in stock unless 'Sold Out' is displayed. Please note that even if an item is in your shopping cart, it can still be bought by another customer until your order is complete.
If you are interested in an item that is not available, please email us at love@tynvie.com to find out if more stock is coming in.
We start to process your order as soon as you place it to make sure that you receive your items as quickly as possible. If you change your mind or realize that you have made a mistake after placing your order, please contact us as soon as possible. We’re always happy to help!
If your order has already been dispatched from our warehouse before you cancel or change it, you can simply return it to us for an exchange or refund and place a new order.
Our professional TYNVIE team know just what you need-even before you do! It’s the ultimate shopping convenience. Please don’t be shy to email or chat directly with us via wechat.♥
