Shopping with us online should be as enjoyable and inspiring. And just as easy! When you make your first purchase you create a Password-protected account with us. To create your account simply click on Register now to fill in the form.
．Forget password．
If you have forgotten your password follow the LOST YOUR PASSWORD instructions on the Login page and a new password will send you again via email. We recommend you to change the password after this.
．Sizing enquiry．
Click on the size chart link on the bottom of the page to compare【 T Y N V I E 】sizing with worldwide standard sizes. Sizing may vary depending on different styles and materials, please don't hesitate to check with us if any size concern, we're always happy to help.
．Stock availability．
All items are in stock unless SOLD OUT is displayed. Please note that even if an item is in your shopping cart, it can still be bought by another customer until your order is complete.
If you are interested in an item that is not available, please email us at love@tynvie.com to find out if more stock is coming in.
．Changing a placed order．
We start to process your order as soon as you place it to make sure that you receive your items as quickly as possible. If you change your mind or realize that you have made a mistake after placing your order, please contact us as soon as possible. We’re always happy to help!
If your order has already been dispatched from our warehouse before you cancel or change it, you can simply return it to us for an exchange or refund and place a new order.
．Personal shopping．
Our professional【 T Y N V I E 】team know just what you need-even before you do! It’s the ultimate shopping convenience. Please don’t be shy to email or chat with our styling team. ♥
